The Least of Their Worries: CAD monitoring eases service's load during hurricane ordeal (Emergency Medical Product News, Jan/Feb 2006)

With a monster storm on their hands, the folks at Acadian Ambulance had plenty to worry about in the final days of August and the first few of September 2005. The last thing company officials needed to worry about was keeping an eye peeled for trouble with their computer-aided dispatch system. But then they didn't have to. Their CAD vendor, San Diego-based TriTech Software Systems, was watching from afar. Read More

Justice XML: What is it, and what does it mean for your agency? (Law Enforcement Technology, April 2005)
Perhaps you've come across the words "justice XML" when researching a new CAD system. What do they mean? Justice XML refers to GJXDM, the Global Justice XML Data model, which uses Extensible Markup Language (XML) as a framework to structure information in a document. This provides the structure and semantics that enable law enforcement and criminal justice systems to share information among agencies, regardless of how that information is represented in each system.

TriTech recognizes the importance of this initiative and has been involved with the Integrated Justice Information Systems Institute (IJIS). The attached article explains the reason behind the creation of these communication standards and features insight from TriTech CEO, Chris Maloney and Paul Wormeli, the executive director of IJIS. Read More

Are CAD Systems Becoming Too Complicated? (911 Magazine, March 2005)
CAD systems provide a powerful tool, information and operability for the public safety dispatcher. Some believe the systems are becoming too complex for a busy dispatcher. This article uncovers the perspectives from both the user and vendors on how to address the perception of complexity and the transition to new systems. Read More

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