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Computer-Aided Dispatch
 
 
  • Multi-agency functionality
  • Feature-rich, yet easy to use
  • Integrated mapping with Geofile verification
  • Dynamic unit recommendations, quickest path unit recommendations with road network management
  • Integrated PROQA for Fire, Police and EMS
VisiCAD Command™ is a feature-rich, Computer-Aided Dispatch (CAD) solution for single or multi-agency operation. It bridges the communication gap between dispatch and the field, and ensures the continual availability of data for immediate sharing of incident information, patient data, and criminal records. It provides a real-time link between agencies, with flexibility and user-friendly features that enable each agency to configure the system to meet their needs, yet jointly respond to events while retaining their individual requirements.

VisiCAD Command takes away the guesswork of unit recommendations and location through the following innovative features:

Automatic Vehicle Location with Routing
Emergency response units use Global Positioning System (GPS) equipment to track and automatically report their positions to the dispatchers. CAD mapping workstations use position information to recommend the closet unit to an incident

Street Network Based Unit Recommendations
VisiCAD Command provides one of the most sophisticated unit recommendation engines utilizing routing information along the street network.

VisiCAD was developed in 1992 with integrated GIS functionality and Phase II and ESRI support, unlike other GIS applications in the market place, which are not fully integrated. The integration provides easy-to-update maps and response areas, and support for common GIS data formats with the backend GIS database.

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Main VisiCAD view with configurable active, pending and unit status queues. Multiple command lines optimize workflow.

Integrated GIS mapping provides for quick visual representation and full dispatching capabilities.

 



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