TriTech - Solutions Overview

TriTech - Software That Saves Lives | Integrated Software for a Multi-Agency World

TriTech's turnkey solutions are based on the proven performance of our VisiCAD Command™ multi-agency computer-aided dispatch (CAD) product. TriTech's flexible, scalable, and reliable solution is developed on a proven core platform, which is easily customizable to meet specific agency needs, yet allows users to implement their own business rules without compromising the individual requirements of each agency. The system is easily configured to provide users with an easy to operate user interface that significantly reduces training time, ensures maximum user acceptance and enhances dispatch as well as field performance. The solution is a true command and control application that provides a full complement of supervisory monitoring tools to include the ability to ensure correct call flow, and the ability to easily set up reminders and alerts. The unique feature of quickest path routing takes the guesswork out of locating the best resource, by assigning resources based upon street databases for dispatch of the closest unit to the incident.

TriTech's mobile solution, VisiNet Mobile™, extends the power of information to in-vehicle laptop computers through sophisticated, integrated mapping components and wireless communications. The solution is flexible and enables users to configure fields to meet their specific agency needs, and provides full messaging capabilities to bridge the communications gap between the dispatch center and field personnel. Mapping capability, including satellite image overlays is also a key component and assist units to quickly and accurately locate their destination, and for incident commanders to identify all units responding to a specific call.

VisiNet Browser™ combines the power of the integrated VisiCAD Command solution and the Internet, to provide thin client, remote desktop access to mission critical information. Whether at headquarters, a substation, a fire station, or out in the field, public safety personnel have secure, real-time access to administrative and operational views of their organization.

Our comprehensive, Fire and Law records management solutions round out our integrated products suite offerings. VisiNet LawRMS™ is a robust, comprehensive enterprise management solution that streamlines the process of obtaining mission critical information to enhance the decision making processes for law enforcement. VisiNet FireRMS™ is a comprehensive, fully-integrated CAD fire records management system.

Courtesy of San Diego Fire/Rescue

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